PS I don't know why this got posted in this forum. Suppose, you are not using any kind of headset and relying completely on your computer speakers and microphone, altering the audio settings of your PC can. If I were to have to download a driver I'm not sure where I would get it. They don't seem to provide support for the microphone however, and Plantronics doesn't seem to list this particular model on their website. I obtained the Mic/headset through MacSpeech and use it primarily for dictating with MacSpeech/Dragon software. As soon as I pull out the USB Adapter for the headset the audio reverts to the built in speakers and I can hear through them fine. I can hear the computer alert sounds through the headset but when I go into the internet (I use Firefox) I cannot hear sounds in greeting cards, YouTube videos etc. At least the pulldown menu next to Source says default but is grayed out. I also tried to change the default settings in the AudioMidi setup but though the headset shows up in the list and I can select it I don't know if this is enough to make it the default. I double checked the settings in System Preferences and both input and output are set for the Plantronics headset.
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